Our Guarantee to You
We stand behind every service with warranties, price matching, and total transparency. No surprises, no shortcuts.
12-Month / 12,000-Mile Warranty
Every repair and service we perform is backed by our 12-month or 12,000-mile warranty, whichever comes first. If something we fixed does not hold up, bring it back and we will make it right at no additional charge.
- ✓ Covers parts and labor on all completed repairs
- ✓ 12 months or 12,000 miles, whichever comes first
- ✓ No deductibles or hidden conditions
- ✓ Applies to all services including brakes, alignment, engine work
Price Match Guarantee
Found a lower price? We will match it.
Bring us a written estimate from any local competitor for the same service and we will match their price. We believe in earning your business on value, not inflated pricing.
Conditions:
- • Must be for the same service on the same vehicle
- • Written estimate required (printed or digital)
- • Competitor must be a local Portland-area shop
- • Estimate must be dated within the last 30 days
Satisfaction Guarantee
If you are not completely satisfied with our work, we will make it right. Here is our simple resolution process:
Contact Us
Call or visit within 30 days of service
We Inspect
Free re-inspection of the concern
We Fix It
Corrected at no extra charge
Free Multi-Point Inspection
Every vehicle that comes through our shop receives a complimentary digital vehicle inspection. We check the critical systems so you know exactly where your car stands -- no cost, no obligation.
- ✓ Brakes, tires, suspension, fluids, belts, and battery
- ✓ Color-coded report (green / yellow / red) with photos
- ✓ Digital report sent to your phone or email
- ✓ No pressure -- review on your own time and decide
No Surprise Pricing
You will always know the cost before we start any work. Our transparent pricing policy means:
- ✓ Written estimate provided before any work begins
- ✓ No hidden fees, shop supplies charges, or surprise add-ons
- ✓ Your approval required before any additional work
- ✓ Itemized invoice with parts and labor breakdown
- ✓ Approve or decline individual items on your estimate
Questions About Our Guarantees?
We are happy to explain any of our policies in detail. Call us or book a visit -- we will take care of you.